The Arlo app is your digital gateway to manage your Arlo security devices including doorbells, cameras and other gadgets made by the company.
This app will increase convenience and security by letting you control and access these devices remotely from anywhere.
However, technology isn’t always seamless, and even the most advanced systems can experience problems.
So if you’re facing issues with your Arlo app and and it’s not performing as it should, you’re in the right place.
In this guide, we’re going to get straight to the point. We’ll show you the practical steps to troubleshoot and fix the Arlo app when it’s not working. No tech jargon, just straightforward solutions to have you back in control of your security devices.
So keep reading to find the tips and solutions you need.
Ways To Fix Arlo App Not Working.
In the next few chapters, we’ll walk you through 6 tips to get your Arlo app back on track so you can continue to monitor and control your security devices with ease.
These tips are straightforward to put into action, so go ahead and test them out one by one until you discover the one that resolves your issue.
Tip 1: Reboot Your Smartphone.
The first thing I suggest to start with when your Arlo app stops working is to reboot your smartphone.
A reboot can work very well, clearing out any temporary glitches or conflicts that might be causing the app to misbehave.
I personally use this solution if one of my phone apps isn’t working properly and it often works for me so you can test it and see the result yourself.
All you have to do is to hold down the power button until the shutdown or restart options appear, select “Reboot” and wait for your device to power cycle.
Once your device reboots, launch the Arlo app again and see if the issues have disappeared. If the problem persists, move on to the next solution.
Tip 2: Update The Arlo App and The OS.
Keeping your Arlo app up to date is another thing you need to do in order to avoid potential bugs and issues and keep the app running smoothly.
App updates often include bug fixes, performance enhancements, and security patches.
By staying current, you not only benefit from these improvements but also minimize the risk of encountering compatibility issues with your smartphone.
Updating the Arlo App:
- Open the App Store (iOS) or Google Play (Android) on your device.
- Search for “Arlo” in the search bar.
- If an update is available, you’ll see an “Update” button next to the Arlo app. Tap it to install the latest version.
In addition to updating the Arlo app, make sure your phone’s operating system is up to date. New OS versions frequently improve device stability and ensure the system is compatible with the installed apps.
Tip 3: Clear The Arlo App Cache.
Over time, as you use the Arlo app to monitor your security devices, it accumulates data in the form of cache. While this cache can enhance the app’s performance by storing frequently used information, it can also become a source of trouble when it gets corrupted.
By clearing the app cache, you are essentially getting rid of temporary files and data that may have built up over time.
This action can eliminate performance issues that may have arisen due to a corrupted cache.
This is how to clear the Arlo app cache on Android devices:
- Go to Settings, then select Storage.
- On the storage list choose Other apps.
- Select your Arlo app.
- On the app’s info page, click on the Clear Cache button.
And here’s how to do it on IOS devices:
- Go to Settings.
- Click on General.
- Tap on iPhone Storage.
- Choose your Arlo app in order to clear, and tap Offload App.
Tip 4: Check Your Internet Connection.
For your Arlo app to effectively manage your Arlo smart devices like cameras and doorbells, a stable internet connection is essential.
So, if you’re able to access the Arlo app but find it unable to control your connected devices, the root cause could likely be connectivity issues.
Here are some tips to fix connectivity issues:
- Power cycle your router.
- Reduce Wi-Fi frequency interference.
- Improve Wi-Fi signals.
- Make sure your smartphone or tablet’s Wi-Fi is On.
- Reset the router.
- Make sure you’re using the right Wi-Fi credentials.
Tip 5: Re-install The app.
If you’ve tried the previous solutions and are still experiencing issues with the Arlo app, it might be time for a fresh start. Reinstalling the app can often eliminate persistent problems and give you a clean slate to work with.
The process is easy to do and here are the instructions to follow:
- Locate the Blink app on your launcher and long-press it.
- Tap the Uninstall button to remove the app from your device (phone or tablet).
- Then go to The Play Store or Apple Store to install the app again.
Once you’ve reinstalled the Arlo app, log in, and see if the problems have been resolved.
Tip 6: Contact The Developer.
Reaching out to the app developer should be your final option after you’ve exhausted all the tips and tricks outlined in this article.
The app developer can provide deeper insights into the issue you’re encountering and assist you in finding a resolution
By following the tips cited above, you’ll help keep your Arlo app and your devices working harmoniously, ensuring that you can continue to rely on your Arlo security system to keep your home safe.
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