Wyze Plug Not Connecting To Wifi? (7 Methods To Fix It).

Wyze plug
Wyze plug

Having a Wifi connection is mandatory for the Wyze smart plug in order to control it from the app or via a voice assistant like Alexa or Google Home.

With the Wyze app, you can take control of gadgets linked to your outlet with just the push of a button or you can just use voice commands and the virtual assistant will take care of the rest.

All of this adds convenience and comfort to your home, but it will all go away when your Wyze plug loses internet connection.

In this blog post, I’m going to show you how to fix your Wyze plug when it won’t connect to Wifi, so keep reading to fix your problem.

How To Fix Wyze Smart Plug Not Connecting To Wifi?

I have a lot of experience writing articles on how to fix smart home gadgets when they are having problems connecting to Wifi.

So in this post, I have prepared 7 methods that you can rely on every time your Wyze outlet does not connect to Wifi.

Method 1: Power Cycle The Wyze Plug.

Power cycling the Wyze plug should be the first troubleshooting method on your list


Because this process is easy to implement and can fix internal issues that prevent the outlet from connecting to your network.

This trick has shown its effectiveness on many occasions and I personally use it when one of my gadgets is experiencing connectivity issues.

The only thing you have to do is unplug the Wyze plug from the wall outlet, wait a minute or two, then plug it back in.

Method 2: Restart The Router.

The router is the source from where the Wyze plug receives Wifi signals to be able to connect to its mobile app and to the voice assistant.

Simply put, when a problem occurs with the router, your Wyze outlet loses internet connection.

In this case, I recommend restarting your router as this can resolve internet connectivity issues, from no internet connection to improving your internet speed.

This tip can also fix Wifi interference issues as well as internal bugs that prevent the Wyze plug from connecting.

To restart your router you need to follow these four simple steps:

  1. Unplug the router from its power source.
  2. Wiat for 2 to 3 minutes.
  3. Plug the router back in.
  4. Wait for the Internet light to turn solid, then check if the internet is working properly.

Method 3: Connect The Outlet To 2.4Ghz Band.

Another thing that you need to know is that the Wyze plug work only on the 2.4 GHz frequency and not on the 5 GHz.

This means that if you’re connecting the gadget for the first time and you have a dual-band router, you should temporarily disable the 5 GHz band until the socket is properly connected.

I also suggest not putting too many devices that work on the same frequency near your Wyze outlet or near your router to avoid Wifi interference.

Method 4: Check Your Device Firmware.

Most of us know what firmware is, but for those who don’t, firmware is a type of software that is embedded directly into a piece of hardware to make the hardware work as intended.

The Wyze socket has its own firmware and needs to be updated whenever the manufacturer releases a new updated version.

If your Wyze plug is not updated then many problems will occur and this can be the main reason why your outlet is having issues connecting to Wifi.

Follow these steps in order to check your firmware version and update it:

  1. Open the Wyze app on your mobile or tablet.
  2. Then tap on your Wyze Cam.
  3. Tap on the Settings gear icon on the top right of the screen.
  4. Click on Device Info, then on Firmware Version.
  5. If you don’t see the option to upgrade, Then your firmware is already up to date.

Method 5: Check The Wall Outlet.

We plug our Wyze smart socket into a wall outlet to power it and then it powers our home appliances so we can control them from the mobile app.

So it’s clear that any problem with the wall outlet will impact the Wyze plug and create issues like the one we’re talking about in this post.

You can conclude that the wall outlet is faulty if you notice a spark, smell burning odors or the covering of the outlet feels hot to the touch.

You can also use a multimeter to check the precise voltage coming from the outlet (domestic electrical outlets supply 120 volts in North America and 220-240 volts in Europe, with most countries having outlets supplying similar voltages to one of these two values).

Method 6: Boost Your Wifi Signals.

The sixth solution in our article is to increase your Wifi signal strength to let it reach all your home gadgets.

This trick can be very useful, especially if you live in a big house and your Wyze smart plug is too far from your router.

There are many ways to let the Wifi signals reach all your devices, including moving the router location, adding a Wifi range extender, or setting up a mesh network.

Method 7: Factory Reset The Wyze Plug.

If you have implemented all the above solutions and still not seeing any results and your device still won’t connect, then I suggest you reset your Wyze plug.

Be sure to keep this method as a last resort, as this troubleshooting step will delete all of your personal settings and preferences inside the outlet.

Here’s how to perform a factory reset on the Wyze smart plug:

  1. Press and hold the on/off button on the side of the Plug until the status light begins to flash blue.
  2. Once the status light begins to flash blue, you can setup the Wyze Plug via the app again.


The tips and tricks cited above are very effective at getting your Wyze smart plug to reconnect to your Wifi.

I just want to let you know that this problem can recur, so I invite you to come back to this article every time your socket encounters this kind of problem.

Adam B