Smart Life Not Working With Google Home (7 Tips To Fix It)

Google Home
Google Home

Controlling multiple home devices from the Smart Life app will save you the headache of having multiple apps to manage at the same time.

Many Smart Life users pair it with the Google Home app to take control of the gadgets installed on that app through the voice assistant.

This will adds extra peace of mind to the process of managing your smart home devices.

The integration between Google Home and Smart Life is popular among smart gadget users, and like any other integration, this one can sometimes run into issues.

While doing a search on the web, I noticed that users complain about this integration and say that sometimes it doesn’t work and they don’t understand why.

If you notice that this combination suddenly stops working then it could be due to many reasons such as connectivity issues, outdated apps, internal issues with your smart speaker or display, and many more.

Don’t worry, in this article we’re going to see all the tricks you can do to solve this problem.

How To Fix Smart Life & Google Home Not Working Together?

Now let’s jump into the solutions that you can use when your Google Home app is unable to work with the Smart Life app.

I just want to let you know that the tips cited in this post aren’t difficult to implement and I’ve done extra work to make them easy to understand.

Tip 1: Reboot Your Mobile Or Tablet.

The first thing I recommend to start when you encounter this problem is to reboot the device from which you are using these two apps and it can be your smartphone or tablet.

There are many reasons why you need to restart your phone or tablet when this problem occurs.

This troubleshooting step will close all the processes and apps running on your phone and load all the system files from scratch.

A phone or tablet restart will clear memory and prevent crashes, so it can be efficient in fixing this issue and getting your apps back to work.

To reboot your device you have to press and hold the power button for about 10 seconds to force your phone to restart.

Tip 2: Update The Apps (Google Home & Smart Life).

The second troubleshooting tip on our list is to update the apps because an outdated app can slow down your OS, reduce performance, and create issues.

Simply put, if one of your apps (Google Home or Smart Life) is outdated, then this could be the root cause of your problem.

All you have to do is update the apps and see if your integration works again.

Here’s how to update the app on Android:

  1. Open the Google Play Store app.
  2. Tap Menu, then my apps & games.
  3. Find the app you want to update (Smart Life or Google Home).
  4. Tap Update.

And here’s how to update it on IOS devices:

  1. Go to the App Store.
  2. At the bottom right of the screen, tap Search.
  3. Tap your account.
  4. Find the app you want to update (Smart Life or Google Home).
  5. Tap Update.

Tip 3: Power Cycle Your Google Smart Speaker or Display.

Logically, when the Smart Life app is linked to Google Home, you can take control of the gadgets set on Smart Life using a Google smart speaker or display.

This will allow you to control your devices using voice commands which can be useful for many people.

Does it relate to our topic? Yes, it is.

If you are trying to control your Smart Life devices using your Google speaker or display and there’s no response, so the issue may be with your Google device.

What I suggest to do in this situation is to restart your Google speaker or display to fix the internal bugs causing that is causing this trouble.

You can perform a power cycle process by following the steps below:

  1. Unplug your device or the power adapter from the outlet.
  2. Wait at least 15 seconds.
  3. Then plug it back in.

Tip 4: Re-link The Smart Life App To the Google Home app.

If you tried the previous tips and the problem persists, I recommend re-linking your Smart Life account from the Google Home app.

What does that mean?

Re-linking your Smart Life account from the Home app means that you need to unlink the account and then add it again.

For some people, this troubleshooting tip may seem like a bad idea, but in reality, it can fix the problem and make both platforms work as before.

Follow these instructions to unlink the app:

  1. Open the Google Home app.
  2. Tap on the “+” icon at the top left corner.
  3. Select Set up a device, then choose “Works with Google”.
  4. On the account listed press “Smart Life” and select Unlink account.
  5. A popup message will appear, tap on Unlink.

After that relink the Smart Life Skills by following the steps below:

  1. Open the Google Home app.
  2. Then tap the “Add” button.
  3. Tap “Set up a new device”.
  4. Then select “Works with Google”.
  5. Go to the search bar and search for “Smart Life”, Then tap on it.
  6. Sign in to your “Smart Life” account, then click on Authorize.
  7. Now you can see all your device linked to your Smart Life account.

Tip 5: Clear The Apps Cache.

Accumulated cache data of your Smart Life and Google Home can be the main reason why these apps stopped working together.

In this case, I suggest that you clear the app cache as it can fix malfunctioning apps which can be helpful for Smart Life and Google Home.

This process clears out the pool of temporary files and forces the app to recreate them and so gives the app a kind of fresh start.

This is how to clear the cache on Android phones and tablets:

  1. Go to Settings, then select Storage.
  2. On the storage list choose Other apps.
  3. Select the Alexa app or Smart Life app.
  4. On the app’s info page, click on the Clear Cache button.

And here’s how to do it on IOS phones and tablets:

  1. Go to Settings.
  2. Click on General.
  3. Tap on iPhone Storage.
  4. Choose Alexa or Smart Life in order to clear, and tap Offload App.

Tip 6: Fix Connectivity Issues.

As we have mentioned before, connectivity issues can be one of the reasons why you face this kind of issue with these apps.


Because the internet is needed to control the smart home devices set on the Smart Life platform using the Google Home app or one of its speakers.

To troubleshoot connectivity issues, here are some recommendations:

  1. Power cycle your router.
  2. Reduce Wifi frequency interference.
  3. Improve Wifi signals.
  4. Make sure your smartphone or tablet’s Wifi is On.
  5. Reset the router.
  6. Make sure you’re using the right Wifi credentials.

Tip 7: Contact Customer Support.

I assume that one of the tips in this article will solve your problem, but if not, I recommend contacting Google or Smart Life customer service for more information on the problem.


So that’s all I have for you in this article, well, I want to say that this problem can happen again, so I recommend that you come back to this article whenever this issue occurs.

I also invite you to read this article to fix the Smart Life app when it’s not working with Amazon Alexa.

Adam B