11 Methods To Get Sengled Bulbs Back Online.

Sengled smart bulbs offer a lot of features that add convenience and lower energy bills such as remote control from its mobile app and voice assistants like Alexa & Google Assistant, you can also use the app to create scenes and routines or adjust the brightness level.

It’s possible to integrate the lamps with other smart home devices through SmartThings or the IFTTT app, these bulbs use around 9 watts which is great for your wallet.

Users have mentioned that these bulbs often lose their internet connection and wonder what to do when they won’t connect to Wifi. Sengled bulbs connect directly to your Wifi router without having to pass by a hub which may cause pressure on your router and lead to frequent connectivity issues.

So when your Sengled bulbs are facing connectivity issues there are many tips to try in order to fix it such as rebooting and resetting the lamp, reducing interference, power cycle and resetting the router, moving the router’s location, updating the firmware, checking your internet subscription.

Troubleshoot Sengled bulb not connecting to Wifi?

Now let’s dive into the multiple solutions you can try to get your Sengled bulbs back online and you can try these troubleshooting tips whenever your lamp won’t connect to Wifi.

Check your internet subscription.

Connecting and controlling your Sengled bulbs from the app or voice assistants requires you to have internet, so the problem may be with your internet subscription if it has expired.

Update the firmware.

Firmware is software that is installed on the hardware of your bulb and it’s updated regularly by the manufacturer to fix bugs and make the device work better.

An outdated update may lead you to connectivity issues, so make sure to update it on the Snegled app, and here’s how to do it:

  1. Open the Sengled app.
  2. Tap “Settings” at the bottom right corner of the Home screen.
  3. Then click on “Firmware Upgrade”.
  4. Tap the red button “Upgrade All”.
  5. Then “Upgrade” to update the firmware of your bulbs.

Power cycle the router.

This is recommended each time a device is not connecting to your router because a power cycle process will help your router to reset and re-establish a connection to your ISP, and keep it running more smoothly.

Here’s how to power cycle a router:

  1. Disconnect the router from its power source.
  2. Wait for 60 seconds to give it time to discharge completely.
  3. Reconnect the router to its power source.

Reboot your Sengled bulb.

Rebooting the bulb is also considered a good solution when they’re not connecting to your Wifi as it will help your gadget run efficiently.

Follow these instructions to reboot Sengled bulbs:

  1. Turn off the bulbs (do it from the wall switches or unplug the power cord).
  2. Turn off the device you’re controlling the Sengled bulbs from (smart speaker, tablet, or mobile phone).
  3. Wait at least 30 seconds.
  4. Then turn On your Sengled bulbs and the device you’re controlling from.

Connect to the right frequency and reduce interference.

Sengled bulbs operate only on the 2.4 GHz channel so make sure to put the router on this frequency when setting up the bulb, also try to move devices that work on the same frequency away from your lamps to avoid causing interference issues.

Turn off connected gadgets that you’re not using because when more devices are transferring data over the internet Wifi speed does slow down.

Turn on wall switches.

When you’re using the Sengled lamps with traditional wall switches and they’re Off power will not reach the bulbs and as a result, the gadget will not be able to connect to the Wifi.

Start by ensuring that the wall switches are On and then try to connect the bulbs to your router.

Move router’s location.

When your router is so far from the bulbs you’ll not be able to connect and if you connect issues will appear frequently, so make sure that the router is not so far from the Sengled lamps.

Put in mind that obstructions, building materials, electronic interference, and a variety of other factors will impact the actual distance the bulbs can be from the router.

Reset the Sengled bulb.

If all previous tips didn’t resolve the problem and your bulbs are still offline, try to perform a factory reset but put in mind that this step will delete your bulbs from the app and your settings as well.

Here’s how to reset it:

  1. Turn the Light Off and On 10 to 20 times depending on the model you have (do it from the switch).
  2. When the bulb is blinking and going through its color set that means the bulb is reset.

Reset the router.

If resetting the bulbs didn’t work for you try to reset the router as this process allows the router gives a stronger internet connection to your bulbs and improve the speed while allowing the router to re-select the least crowded channel for each frequency.

Here’s how to reset the router:

  1. Hold down the reset button at the back of your router with a needle or a paper clip.
  2. Wait for 30 seconds then release the button.

Contact customer support.

If you are unable to solve the connectivity issues with the solutions provided in this article which is something rare, go and contact Sengled customer support by sending them an email or contacting them via your phone, they will determine if the problem is with the bulbs hardware and maybe they will change it if it is under warranty.

Buy a new router.

When your router is outdated (more than 5 years old) it will cause frequent connectivity issues and will shrink the speed and the range of your Wifi which may cause a lot of problems, so buying a new modern router may help your Sengled bulbs to connect easily.

Bottom line.

So, I hope the article was useful to you and that I helped you to reconnect your Sengled lamps. If you have additional questions, you can check out other articles on our website.

Adam B