Eufy Doorbell Won’t Scan QR Code? (7 Tricks To Fix It).

Eufy doorbell
Eufy doorbell

During the installation process of your Eufy doorbell, the app will ask you to scan the QR code printed on the back of the doorbell.

All you have to do is take your tablet or smartphone’s camera and scan the QR code using the Eufy Security app the same way you take a photo.

It sounds easy, but many people found this step difficult to complete because their cameras couldn’t scan the code printed on the device.

In this blog post, we will find out why the Eufy doorbell could not be scanned by the app and what you can do to fix it.

How To Fix Eufy Doorbell Not Scanning QR Code?

In this chapter, you will see what tips and tricks I have prepared for you to implement when you fail to scan the Eufy doorbell QR code.

All the tips I’m going to show are easy to implement, so you don’t need the help of a technician or anyone else.

Trick 1: Check Your Position.

Scanning the QR code from the wrong angle is a common practice and this is the main reason why your camera is unable to recognize it.

The first thing is to check the distance between your phone and the QR code, the distance between your cam and the code should be around 8in (20cm).

Direct light or sunlight can cause glare and prevent you from scanning the barcode, so be sure not to tilt your camera upwards when scanning the QR code.

The last thing I suggest to be in a good position when scanning the code is to keep your camera lens direct and parallel to the QR code and make sure the code is in the center of the screen.

Trick 2: Clean The Camera Lens.

Another thing that may prevent you from scanning the QR code properly is dirt on your camera lens.

So make sure to clean your camera lens of anything that might obscure code details and disrupt the scanning process.

Use a microfiber cloth and a special liquid for cleaning cam lenses that you can buy from online stores, and clean all the dirt that appears on the camera.

Don’t forget to remove the piece of plastic that is on the lens as it can degrade the image quality and prevent the code from being scanned.

Trick 3: Clean Up The QR Code.

The QR barcode can contain dozens of small dots that must be scanned correctly for your Eufy Security app to access the data stored in the code.

Check the code printed on the back of the Eufy doorbell and make sure there’s no dirt on it that could hide content and prevent it from being scanned.

If you found the code clean, that’s not the source of your problem, so move on to the next solution.

Trick 4: Switch On The Camera Flashlight.

If the room where you are trying to scan the QR barcode is dark and there is not much light for the camera to recognize the code, I suggest turning on the cam flashlight.

You can use the flash’s light to compensate for the lack of light when shooting in low-light situations such as indoor or night scenes.

This solution can be perfect if the room’s darkness is the reason why your camera is unable to scan the QR barcode.

Trick 5: Update The Eufy Security App.

You’ll be scanning the QR barcode using the Eufy Security app, so logically, when the code can’t be scanned, you need to check the health of the app.

Major issues occur with the app when it is outdated, so check if a newer version is available and update it to fix any internal errors that may be causing the QR code scanning problem.

Here’s how to update the Eufy Security app on Android:

  1. Open the Google Play Store app.
  2. Tap Menu, then my apps & games.
  3. Find the Eufy Security app.
  4. Tap Update.

And here’s how to update it on IOS devices:

  1. Go to the App Store.
  2. At the bottom right of the screen, tap Search.
  3. Tap your account.
  4. Find the Eufy Security app.
  5. Tap Update.

Trick 6: Reset Your Eufy Doorbell.

Resetting your Eufy doorbell is also a solution you can try when you are unable to scan the QR code.

All you have to do is reset the device and then repeat the setup process.

Here’s how to factory reset your Eufy doorbell:

  1. Check if your doorbell is powered On.
  2. Find the reset button at the back of the device.
  3. Press and hold this button for 10-12 seconds.
  4. Then you’ll see a yellow light on the doorbell wait 30 seconds to finish its resetting.

Trick 7: Contact Customer Support.

If all the tips mentioned in this article did not help you to scan the QR barcode, I recommend that you contact the Eufy support team on their website’s live chat and investigate the problem with them.

Final Words.

That’s all I have for you in this blog post, I hope the tips given in this post helped you solve your problem and enjoy the features of Eufy Security Doorbell.

Adam B