7 Steps To Fix Eufy RoboVac Not Charging.

Eufy is one of the leading companies in the production of robot vacuum cleaners and is very successful with its robots like the 11S (Slim), the 11S (MAX), X8, the G20 and G30, and more.

These robots offer many features such as remote control via voice assistants or mobile applications, cleaning of several types of floors, providing you with a complete report when the work is finished, and giving you the possibility to set a schedule and share it with your family members.

RoboVacs have a runtime of 100 to 180 minutes per charge depending on the model you have, and they’ll automatically return to their charging station when needed, then pick up where they left once they’re fully charged.

Some people complain that their robot does not charge when it returns to its station and they do not understand how to fix this problem. Our topic in this blog post is to teach you how to troubleshoot the Eufy Robovac when it won’t charge.

The steps to follow to fix Eufy RoboVac charging issues.

Eufy Robot Vacuum charging problems can be triggered by many causes such as dirty charging pins, faulty plugs, dead battery, damaged power adapter or harmed charging base.

The following sections will be about the solutions that you can try when your RoboVac is not charging, follow the step-by-step guide to fix your gadget without relying on anyone.

Step 1: Clean electrical charging contacts.

The first thing you can do when you notice that your robot is not charging is to check the state of the charging pins that are in the device and in the charging station.

If these pins are dirty, they may be the source of your problem, as the dirt will prevent good contact between them and will not allow the robot to obtain its electrical charges.

So be sure to clean them using synthetic microfiber cloths that are made of super-thin polyester threads, they trap an amazing amount of dirt and will help you avoid scratches while cleaning which is something important.

Step 2: Power cycle the charging base.

If the first solution didn’t solve your problem go and power cycle the base station, this process may fix the Eufy charging station and help it reinitialize its set of configuration parameters or recover from an unresponsive state of its mission-critical functionality, such as in a crash or hang situation.

All you need to do is to disconnect the base station from its power source and wait from 30 to 60 seconds in order to let it discharge completely, and then plug it back in and see if the RoboVac is back to its charging state.

If the problem persists, continue to the next solution.

Step 3: Check the power outlet.

Over years of use, wall outlets sustain wear and tear just like other frequently used items. Over time, plugging and unplugging cords causes the connections within the plug to loosen, which wears away the outlet.

So it will provide low voltage to your devices which may not be enough to charge your Eufy RoboVac, so try plugging the base station into another outlet and see if it works again.

A damaged outlet can also provide high power surges which can be above a safe level and will harm your electronic device, so it’s important to stop using the outlet if it has a burning smell, emits sparks, or feels hot to the touch.

Important: Make sure that the robot power switch is turned On (Eufy included a power button that needs to be On when charging and cleaning).

Step 4: Update the firmware.

A firmware update plays a vital role in enhancing your RoboVac functionalities, the update improves the functionality and features of your device and provides fixes to any performance issues that may occur including charging issues.

Regular firmware updates will reduce the need for expensive repairs or bug fixes, so make sure to always update it before facing any issue by following these instructions:

  1. Ensure that the WiFi in your home is stable.
  2. Open the EufyHome app and choose the RoboVac.
  3. Tap the three dots on the top right, you will see the “Firmware Update” button.
  4. Tap on it to update the firmware.

Step 5: Factory reset the RoboVac.

A factory reset can fix many performance issues including the charging problem and it will erase all of the information and settings on your Eufy RoboVac and restores the software to its original state (when it was in the factory).

here’s how to perform a factory reset:

For G Series: G10 Hybrid, G30, G30 Edge, G30 Verge, G30 Hybrid.

Press and hold the PLAY/PAUSE button on RoboVac for 10 seconds to reset the Wi-Fi connection. You will hear a voice prompt when the settings have been reset and the WiFi status light will slowly flash blue.

For X8 Series: X8, X8 Hybrid.

Press and hold the two buttons (PLUG and SQUARE) simultaneously for 5 seconds until you hear a voice prompt. At the same time, RoboVac will restore the factory default settings. You will hear a voice prompt when the Wi-Fi connection has been reset, and the Wifi status light will slowly flash blue.

For L70 Hybrid.

Press and hold the ON/OFF and PLUG buttons simultaneously for 3 seconds to reset the Wi-Fi connection. You will hear a voice prompt when the Wi-Fi connection has been reset, and the Wi-Fi status light will slowly flash blue.

For Bounce series WiFi-enabled models: RoboVac 15C, RoboVac 25C, RoboVac 30C, RoboVac 35C, RoboVac 15C MAX, RoboVac 25C Max, RoboVac 30C MAX.

Press and hold the ON/OFF button on RoboVac for 10 seconds to reset the Wi-Fi connection. You will hear a beep when the Wi-Fi connection has been reset and the Wi-Fi status light will slowly flash blue.

Source (Eufy)

Step 6: Replace the battery.

The Eufy RoboVac runs on a rechargeable lithium battery that can run for 180 minutes per charge, when facing charging issues Eufy recommends unplugging the battery from the vacuum, leaving it for 5+ minutes, and re-install them.

If the problem is still there you need to replace the battery with a new one, the manufacturer says that if your RoboVac has been used for more than a year, trying to replace a new battery can usually solve charging issues.

Recommended product: “Eufy RoboVac Lithium-ion batteries”.

Step 7: Damaged power adapter or charging station.

The RoboVac power adapter or the cables can get damaged due to improper handling, incorrectly wrapping the cords, and disconnecting the cables by pulling on the cord instead of holding the plug.

So if none of the previous solutions work for you, try replacing your power adapter and see if it’s back to work, if not then the problem may be with the charging station itself, replace it if you can.

Final Words.

So, I gave you all the solutions you can try to solve this problem without anyone’s help but if you can’t do it yourself you can always contact Eufy support.

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