6 Tips To Fix Wemo Plug Not Responding To Alexa.

Wemo plug
Wemo plug

The Wemo plug can work with different voice assistants including Amazon Alexa to give the best user experience.

The integration of this plug with Alexa makes it possible to take control of the devices connected to the plug via simple voice commands.

It also lets you create routines and integrate the Wemo Smart Plug with other smart home appliances connected to this voice assistant.

This integration is a good idea and can make things easier, the only thing I’ve seen is that some users have said that sometimes the Wemo plug becomes unresponsive to Alexa.

This issue can occur many times, the only thing you need is the right tips to implement when it happens and that is what we’re gonna show you in this post.

How To Fix Wemo Plug Not Working With Alexa?

In this section, we will look at solutions that will help you get the Wemo socket back to work with Alexa voice assistant.

Don’t worry the tips are easy to implement and you can do it yourself without any help from a tech expert.

Tip 1: Power Cycle Your Router.

The first tip I recommend is to power cycle your router.

I suggest this step because the connection between your socket and Alexa requires a stable internet connection and the problem may be mainly due to a connectivity issue.

Power cycling your router will clear the cache to allow it to operate properly, and also helps with slow internet connections and frequency interference.

All of these can be effective in getting your outlet to connect properly with Amazon Alexa.

So what you have to do is to disconnect the router from its power source, wait for 60 seconds, and then plugging back in.

Tip 2: Reboot Your Wemo Plug.

The second trick is quite similar to the first, it consists of unplugging the Wemo plug from the wall outlet and waiting a few seconds then plugging it back in.

This troubleshooting tip will help fix internal errors and bugs that are preventing the Wemo socket from properly connecting to the Alexa app.

After restarting, test whether or not your outlet responds to Amazon Alexa commands, if not, proceed to the next solution.

Tip 3: Update The Apps (Alexa & Wemo).

Another solution that should be in your troubleshooting tips is to update your apps, including Alexa and the Wemo app.

Outdated apps can be the real cause of your problem as they can reduce the overall performance of the app and lead to compatibility issues and security risks.

Note: Remember to update the firmware of your Wemo socket as this can also lead to similar issues.

What you need to do here is simply update your Alexa and Wemo app on your smartphone or tablet whether you’re using IOS or Android.

Tip 4: Reduce Wifi Frequency Interference.

Wifi interference occurs when multiple gadgets operating on the same frequency band start interfering with each other creating connectivity issues.

And this can be the root cause of the problem we’re talking about in this article.

The Wemo Plug operates on the 2.4 GHz frequency which is more susceptible to WiFi interference than devices operating on the 5 GHz bands.

You can fix this issue by turning off devices that work on the same channel, changing router location, or increasing Wifi signals using an extender.

Tip 5: Reset The Plug.

Resetting the Wemo Plug is also a good solution to try when the device is unresponsive or not connecting to Amazon Alexa.

A factory reset could solve internal glitches, bugs and errors that are leading your Wemo socket to this kind of issue.

The only downside to this is that all of your settings and preferences will be deleted and you will have to add the plug to your Alexa app again.

A factory reset via the Wemo app:

  1. Open the Wemo app on your mobile.
  2. Go to the Devices screen.
  3. Tap Edit on the upper right corner of the screen.
  4. Tap your Wemo plug.
  5. Tap Reset Options and select Factory Restore.

Factory reset directly from the device:

  1. Press and hold the power button for 5 seconds while the Wemo outlet is unplugged.
  2. While pressing the power button, plug in the device to the power outlet.
  3. Release the power button when you see the status light turn to a rapid white light.

Tip 6: Get In Touch With The Support Team.

The last solution you have is to contact customer support and they will give you more information on how to solve the issue.

You can easily speak to a customer support agent via your phone, or post your question on their Twitter account (they’ll answer your question as quickly as possible).

Final Words.

This is all that I have for you in this article you can visit other articles to read more about the Wemo Smart plug.

We generally recommend this article if your plug can’t be detected by the app: “9 Tricks To Fix Wemo Smart Plug Not Detected.”

Adam B