6 Tips To Fix Eufy RoboVac That Won’t Move.

The Eufy RoboVac is the perfect smart home appliance if you don’t have the time or energy to mop floors every day, and this appliance features multiple cleaning modes and a preset sweeping time to ensure thorough and easy cleaning while you do other things.

Eufy RoboVac can be controlled via your smartphone app and some models can be managed through voice assistants like Alexa or Google Assistant giving you added convenience, the device also lets you create schedules to automate tasks and has a battery that can last from 100 to 180 minutes Depending on the version you have.

In this article, we are going to talk about a common problem faced by a lot of Eufy users, which is the reasons why the Eufy RoboVac won’t move and we will see the steps to do in order to solve this issue.

How do I fix the Eufy RoboVac when it won’t move?

Now let us look at the major reasons why the RoboVac does not move and I will show you the solutions to resolve this problem without calling a professional.

Tip 1: Check the bottom ON/OFF button.

The Eufy RoboVac has two power buttons, the first is clearly visible and located at the top of the tool, we usually press it to start and stop cleaning. The second one is located at the bottom of the device we call the “Power Switch” and it is responsible for powering the Eufy Robot.

In general, when you give a command to the robot or you program it to work at a certain time and you notice that it’s not moving the issue may occur when the bottom button is turned off, so make sure to switch it on and see if the robot is back to work.

Tip 2: The Eufy RoboVac isn’t charged or the battery is dead.

Generally speaking, the Eufy RoboVac automatically returns to the charging base when power is low, ensuring it’s always charged and ready to clean (this gadget can run for up to 100 minutes per charge and for 180 minutes on some models).

But sometimes and for some reason, the RoboVac won’t charge and when you ask it to clean the floor, it won’t move because it doesn’t have the power to keep working.

The battery is also responsible for the lack of necessary power inside the device, and this is due to its limited life, the manufacturer says that the RoboVac battery needs to be replaced if it has been used for more than a year.

I have already written a detailed article on how to solve charging and battery issues and you can read it to get a clear understanding of this topic: “7 Steps To Fix Eufy RoboVac Not Charging”.

Tip 3: Reboot The Eufy RoboVac.

This is a classic troubleshooting step that we use with a lot of tools like computers, smartphones, or tablets, and of course, we can try it out with the Eufy RoboVac (A reboot will have many benefits, like preventing crashes, fixing bugs, resolving battery charging issues, so it can get your RoboVac back up and running properly).

Here’s how to reboot the Eufy RoboVac:

  1. Turn off the robot from the power button at the bottom of the device.
  2. Wait for 60 seconds.
  3. Turn the RoboVac on again.

Tip 4: Clean the sensors.

The Eufy RoboVac has multiple sensors and they have different roles, the drop sensors on the bottom are used to not drop to the downstairs, and bumper sensors are used to stop it from the obstacles, while hall sensors are for boundary strip detected.

The manufacturer recommends cleaning these sensors regularly to keep the robot running smoothly, as they can cause many problems, including movement issues.

Note: Clean the sensors with a soft cloth and make sure it is dry and do not use any liquids.

Tip 5: Resolve connectivity issues.

If you try to control and manage the Eufy RoboVac from your smartphone app or voice assistant and you see no response and the robot does not move, it may be due to connectivity issues.

The Eufy robot must be connected to the internet to be controlled by the app or voice assistants such as Alexa or Google Assistant and in the event of a connectivity failure, issues will occur.

Read this article to solve your connectivity issues related to your robot: “12 Tips To Get Eufy RoboVac Back Online”.

Tip 6: Check and clean the wheels and bumper and replace the wheels if it’s broken.

Shake/press the bumper and wheels to see if they are stuck, and if necessary clean them of hair and debris to make them work smoothly, you can pull the wheels out and see if they are broken, here’s how to remove the wheels:

  1. Remove the side brushes.
  2. Remove the 4 screws near the wheels.
  3. Lift the wheel slightly.
  4. Disconnect the wheel from the attached cables.

Note: If you notice that the wheel is broken and can’t be restored you can buy a new one on Amazon.

Final Words.

Hope the article was helpful in getting your Eufy RoboVac back to work. If you have additional questions, you can read other articles on our website.

Adam B